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65. A technician is going to deploy a voice system with 5 users.  Which of the following types of trunks would the technician MOST commonly connect to the Public Switched Telephone Network (PSTN) when cost is a factor?

A. SIP trunk

B. Fractional T1

C. H. 323 trunk

D. Analog Trunks

Answer: D   

66. Which of the following are required components of an IP softphone? (Select TWO).

A. VPN

B. Dial-up connection

C. Wireless Network Card

D. PC

E. Headset

Answer: DE   

67. Which of the following would provide TOLL quality voice compression for transmission across IP?

A. G. 726

B. G. 722

C. G. 729

D. G. 711

Answer: D   

68. Which of the following BEST describes queuing?

A. Callers wait in line while agents help other callers.

B. Callers are put on hold while their party is contacted.

C. Callers hear ringing before their call is answered.

D. Callers are prompted with call routing options.

Answer: A   

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